Hero Electric NYX (Dual Battery)

About
The Hero Electric NYX (Dual Battery) is a utilitarian electric scooter designed to cater to the needs of daily commuters in India. It features a powerful 600W BLDC motor with a peak power of 1300W, allowing it to reach a top speed of 42 kmh. The scooter is equipped with dual 30Ah lithium-ion batteries, which can be charged in 4-5 hours and provide a claimed range of 165 km. Other notable features include a digital instrument cluster, telescopic suspension, alloy wheels, and a split folding seat. The NYX (Dual Battery) also comes with regenerative braking, combined braking system, and an LED headlamp, enhancing both safety and convenience. The scooters build quality and comfort features, such as the step-up seat and USB charging port, make it a practical choice for urban commuting. However, it is crucial to consider the mixed user reviews and potential service issues when evaluating this scooter for purchase.
Hero Electric NYX (Dual Battery)

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Ex-Showroom Price

₹ 67,540
* Delhi. May vary.

USER OPINION

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Our take on this /// Verdict
The Hero Electric NYX (Dual Battery) is a mixed bag when it comes to overall performance and user experience. On the positive side, it boasts a powerful 600W BLDC motor with a peak power of 1300W, which is quite impressive for an electric scooter. The dual 30Ah lithium-ion batteries provide a claimed range of 165 km, making it a viable option for daily commutes. The scooter also features a digital instrument cluster, telescopic suspension, and regenerative braking, which are significant upgrades. However, user reviews highlight several concerns, including inconsistent battery performance, poor customer service, and issues with the dashboard and connectors. These drawbacks, particularly the unreliable battery life and unresponsive customer service, can be deal-breakers for many potential buyers. Therefore, while the NYX (Dual Battery) has its strengths, it is crucial to weigh these against the potential pitfalls before making a purchase.
Price
The 2024 Hero Electric NYX (Dual Battery) is priced at Rs 67,540 ex-showroom in India. When considering the on-road price, you can expect to add around Rs 5,000 to Rs 7,000, depending on the state and local taxes, bringing the total to approximately Rs 72,540 to Rs 74,540. This pricing positions the NYX (Dual Battery) competitively within the electric scooter market in India, especially given its features and claimed range. However, the value for money is somewhat marred by the inconsistent user experiences and service issues reported by some owners. Despite this, for those looking for a feature-rich electric scooter with a long range, the NYX (Dual Battery) remains a consideration, albeit with some caveats.
Latest Updates
Friday, 15 March 2024 04:58 PM Hero Electric has recently launched its updated range of electric scooters, including the NYX CX5.0 (Dual-Battery), which features advanced Japanese motor technology and German ECU technology for a smooth and precise riding experience. The NYX CX5.0 comes with innovative features like hibernating battery technology and a dynamically synchronized powertrain, designed to optimize battery power usage. I think these advancements will significantly enhance the overall performance and efficiency of the scooter.
Sunday, 12 November 2023 05:35 PM The Hero Electric NYX (Dual Battery) boasts a range of 165 km per charge, powered by 1.53 kWh x 2 lithium-ion batteries, and can be fully charged in 4-5 hours. This scooter also features a powerful 1350W BLDC motor and a top speed of 42 km/h. The combination of long range and efficient charging makes it an attractive option for daily commuters. I believe the NYX (Dual Battery) is a strong contender in the Indian electric scooter market.
Friday, 20 October 2023 09:23 AM Hero Electrics NYX (Dual Battery) is equipped with a robust braking system, including drum brakes at both the front and rear, along with a Combi Brake System (CBS) for enhanced safety. The scooter also features telescopic suspension for a smoother ride and alloy wheels for durability. These features contribute to a safe and comfortable riding experience. I think the emphasis on safety and comfort will appeal to a wide range of consumers.
Friday, 15 September 2023 01:08 PM The Hero Electric NYX (Dual Battery) is priced starting from Rs. 86,490 in India, with prices varying slightly depending on state-specific taxation policies. This pricing makes it competitive in the market, especially considering its advanced features and long range. I believe the pricing strategy will help Hero Electric attract more customers looking for value-for-money electric scooters.
Thursday, 10 August 2023 07:09 PM Hero Electric has partnered with leading EV component makers to develop and enhance their electric scooters, including the NYX (Dual Battery). This collaboration aims to accelerate EV adoption and improve accessibility. The company has also initiated various programs to support infrastructure development and customer safety. I think these initiatives will play a crucial role in expanding the EV market in India.
Mileage
Monday, 18 November 2024 01:06 PM The mileage of the Hero Electric NYX (Dual Battery) is one of its key selling points, with a claimed range of 165 km on a single charge. However, real-world experiences vary significantly. Users have reported that the actual range can drop to around 70-100 km, especially when driving at higher speeds or using the headlight. The mileage is also heavily dependent on the driving conditions and the load carried. For instance, driving at lower speeds can help achieve closer to the claimed range, but this may not be practical for all users. Additionally, some users have complained about the dashboard not accurately reflecting the battery status, which can lead to unexpected stops. Overall, while the NYX (Dual Battery) has the potential for good mileage, it is essential to be aware of these variables and plan accordingly. ABOUT The Hero Electric NYX (Dual Battery) is a utilitarian electric scooter designed to cater to the needs of daily commuters in India. It features a powerful 600W BLDC motor with a peak power of 1300W, allowing it to reach a top speed of 42 kmh. The scooter is equipped with dual 30Ah lithium-ion batteries, which can be charged in 4-5 hours and provide a claimed range of 165 km. Other notable features include a digital instrument cluster, telescopic suspension, alloy wheels, and a split folding seat. The NYX (Dual Battery) also comes with regenerative braking, combined braking system, and an LED headlamp, enhancing both safety and convenience. The scooters build quality and comfort features, such as the step-up seat and USB charging port, make it a practical choice for urban commuting. However, it is crucial to consider the mixed user reviews and potential service issues when evaluating this scooter for purchase.
Colour Options and Price in India
Scooter Variant 2024 Hero Electric NYX (Dual Battery)
Availability Status in India Available
2-Wheeler Type Scooter
Latest Price in India 2024 Hero Electric NYX (Dual Battery) price is Rs 67,540 (ex-showroom).
Fuel Type Electric
Colour Options Black, Silver
Official Tagline Your Perfect Companion
ENGINE AND GEARBOX
Motor 600W BLDC (Peak Power - 1300W) Powerful Hub Motor
MILEAGE AND TOP SPEED
Top Speed Hero Electric NYX (Dual Battery) top speed is 42 kmph (certified).
BRAKES AND TYRES
Front Brake Drum
Rear Brake Drum
CBS
Wheel Size 10-inch
Wheel Type Alloys
Tubeless Tyres
PERFORMANCE FIGURES
Range 165 kms
KEY FEATURES AND COMPETITORS
Braking System CBS (Combined Braking System)
Key Features Some of the key Hero Electric NYX (Dual Battery) features include: Digital Instrument Cluster, Telescopic Suspension, USB Port, Alloy Wheels, Portable Battery, LED Headlamp, Regen Braking, Combi Brakes, Split Folding Seat, In-Dash Bottle Holder.
Similar Bikes Ola S1, PraisePro, Hero Electric Optima, Ampere Magnus, Hero Electric Flash
SUSPENSION AND CHASSIS
Front Suspension Telescopic
Rear Suspension Telescopic
INSTRUMENT CONSOLE FEATURES
Speedometer Digital
BATTERY AND LIGHTING
Estimated Charging Time 4 to 5 Hours
Battery Type Lithium-Ion (51.2V/30Ah x 2)
Capacity 30Ah
Voltage 51.2V
Head Light LED
COMFORT FEATURES
Step-up Seat/Split Seat
USB Charging
Electric Start
Pillion Footrest

Questions and Answers

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User Reviews for Hero Electric NYX

Reviews Submitted by Maxabout Community

Hero Electric NYX (Dual Battery)

Nagaraj s | One year ago
helpful 77

I bought an electric scooty eight months ago and I am extremely dissatisfied. Not only is the battery malfunctioning, but the tire has also developed a dangerous bubble. These issues, along with the previously mentioned wobbling, have made the ride uncomfortable and risky. To make matters worse, the customer service has been unresponsive and unhelpful. I strongly discourage anyone from purchasing this product due to its unacceptable quality and lack of support. I will clime the battery warranty before two months but I'm still not received the battery. Please don't buying hero electric scooters.

Cons: Customer service not good

Mileage
Looks
Value For Money
Customer Service

Encountered Several Issues

Nirati Srivastava | One year ago
helpful 0

I recently purchased an NYX E-5 and as happy to be able to save both the environment and money. However, after a few days, I have encountered several issues. Firstly, the seat lock was not working and I was unable to charge the battery because the charger was locked in the seat. I managed to open the seat and charge the battery. Upon visiting the workshop, the mechanic found some wires had burnt near the connector and he replaced it.

The same issue occurred a few days later and a mechanic from the workshop was reluctant to come, but eventually agreed after I requested, and charged me Rs. 200 for the visit. When I arrived at the workshop, the engineer identified that the wire near the connector had burnt again and replaced it. Additionally, the charger socket was not functioning, which he changed. The entire visit took me 3 hours and I was very frustrated.

Thankfully, when I went to the workshop on another occasion, two engineers from Hero Electric were already present and they assisted me in resolving the issue.

Mileage
Looks
Value For Money
Customer Service

Not the best compared to other models.

Gaurav Verma | One year ago
helpful 0

The price of this e-bike is not the best compared to other models. It is quite noisy when ridden on bumpy roads, and the mileage could be improved. Additionally, the front space could be larger and the design could be more stylish. Furthermore, the headlight focus is not optimal.

Mileage
Looks
Value For Money
Customer Service

Company claims to provide 60km of running on 8 hours of charging, which is not true

Vijay Kumar Dahiya | One year ago
helpful 0

Company claims to provide 60km of running on 8 hours of charging, which is not true. The maximum distance you can ride is 45 km, and the distance will decrease when you use the headlight. Additionally, service and showroom points do not have permanent employees, which means if you have any problems with your vehicle, you may have to wait for at least three months before you can ride it again. I have experienced this before, so I suggest you think twice before purchasing.

Mileage
Looks
Value For Money
Customer Service

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