Hyundai Creta
POPULARITY
- This week: 2300 views
- All time: 4856 views
Ex-Showroom Price
ARAI Mileage (Certified) | 18.5 kmpl |
Top Speed | 180 kmph |
Engine cc (Displacement) | 1493 cc |
Number of Gears | 6-Speed Automatic |
Maximum Power | 115 HP @ 4000 rpm |
Maximum Torque | 250 Nm @ 1500-2750 rpm |
Ground Clearance | 190 mm |
Kerb Weight | 1265 kg |
Boot Space | 433 litres |
Fuel Tank Capacity | 50 litres |
Pros
-
Spacious Interiors
(734 of 1114 agree)
-
Awesome Looks
(631 of 872 agree)
-
Powerful Engine
(451 of 660 agree)
-
Vast Service Network
(347 of 470 agree)
-
Good Value for Money
(372 of 585 agree)
-
Good Mileage
(492 of 1038 agree)
-
Feature Rich
(575 of 753 agree)
Cons
-
Doubtful Build Quality
(385 of 655 agree)
QUICK FACTS & INFORMATION | |
Car Variant | 2023 Hyundai Creta Diesel SX (O) AT |
Availability Status in India | Available |
Car Type | SUV |
Fuel Type | Diesel |
Latest Price in India | 2023 Hyundai Creta Diesel SX (O) AT price is Rs 19 lakh (ex-showroom). |
Colour Options | Typhoon Silver, Polar White, Red Mulberry, Galaxy Blue, Lava Orange, Phantom Black, Titan Grey |
Similar Cars | Kia Seltos, Nissan Kicks, Renault Duster, Kia Seltos, Ford EcoSport, Honda WR-V |
ARAI Mileage (Certified) | 18.5 kmpl |
Top Speed | 180 kmph |
Official Tagline | The Ultimate SUV |
ENGINE & TRANSMISSION | |
Engine cc (Displacement) | 1493 cc |
Gearbox Type | Automatic |
Number of Gears | 6-Speed Automatic |
Maximum Power | 115 HP @ 4000 rpm |
Maximum Torque | 250 Nm @ 1500-2750 rpm |
Engine Details | 1493cc, 1.5L U2 CRDi Diesel, 4-Cylinder, 16-Valve, DOHC |
Number of Cylinders | 4 |
No. of Valves | 16 |
Paddle Shift | |
Emission Norms | BS6-Compliant |
DIMENSIONS & WEIGHT | |
Overall Length | 4300 mm |
Overall Width | 1790 mm |
Overall Height | 1635 mm |
Wheelbase | 2610 mm |
Ground Clearance | 190 mm |
Kerb Weight | 1265 kg |
Turning Radius | 5.3 metres |
CAPACITY | |
Seating Capacity | 5 |
Number of Seating Rows | 2 Rows |
Number of Doors | 5 Doors |
Boot Space | 433 litres |
Fuel Tank Capacity | 50 litres |
BRAKES & SUSPENSION | |
Front Brakes | Disc |
Rear Brakes | Disc |
Front Suspension | McPherson Strut with Coil Spring |
Rear Suspension | Coupled Torsion Beam Axle |
Parking Brakes | Electric Parking Brake with Auto Hold |
WHEELS & TYRES | |
Front Tyre | 215/60 R17 |
Rear Tyre | 215/60 R17 |
Wheels | R17 Diamond Cut Alloys |
Spare Wheel | 205/65 R16 (All Trims) |
COMFORT & CONVENIENCE | |
Wireless Smartphone Charging | |
Driver Rear View Monitor | |
Tilt Steering Wheel | |
Luggage Lamp | |
Reading Lamp | |
Steering Mounted Controls | Front Central Speaker |
Power Outlet | Yes, Front |
Rear AC Vents | |
Power tailgate | |
Hands-free Bluetooth | |
Rear Parcel Shelf | |
Air Conditioner | Fully Automatic Temperature Control |
Rear Seat (Split) | 60:40 Split Rear Seat |
Keyless Entry | |
Rear Defogger | Yes with Timer |
Rear Washer & Wiper | |
Cruise Control | |
Power Windows | Yes, Driver Side Auto Up-Down (Safety) |
Sliding and Reclining 2nd Row of Seats | |
Ventilated Front Seats | |
EXTERIOR FEATURES | |
Electrically Foldable ORVMs | |
Electrically Adjustable ORVMs | |
Shark Fin Antenna | |
Molding Side Sill | Silver Colour Side Sill Garnish |
Body Coloured Outside Mirrors | |
Skid Plates | Front & Rear Silver Skid Plates |
B Pillar Black Out Tape | |
Puddle Lights | Yes with Welcome Function |
Body Coloured Bumpers | Dual Tone Bumpers |
A-Pillar Glossy Black Finish | |
C Pillar High Gloss Finish | Silver Lightening Arch C-Pillar |
Roof Rails | Integrated Silver |
Rear Spoiler | Aerodynamic Rear Spoiler |
Chrome Door Handles | |
Full LED Headlamps | Trio Beam LED |
INTERIOR FEATURES | |
Air Purifier | |
Rear USB Charger & Tray | |
Front Tray USB Charger | |
Leather Steering/Gear knob | |
Door Centre trim and door armrest | Leather Pack Door Armrest |
Glove Box Cooling | |
Chrome Inside Rear View Mirror | Electro Chromic Mirror (ECM) |
Child Seat Mounting Provisions | |
Rear Sunshade | |
Supervision Cluster | 17.78cm Supervision Cluster with Digital Display |
Door Scuff Plates | Metallic |
Sunroof | Smart Panoramic Sunroof |
Dual Tone Interiors | Black & Greige Interiors |
Blue Interior Illumination | Soothing Blue Ambient Lighting |
Chrome Inside Door Handles | Metal Finish |
Sunglass Holder | |
ACTIVE & PASSIVE SAFETY FEATURES | |
Speed Alert System | |
Mutiple Traction Modes | |
Side & Curtain Airbags | |
Impact Sensing Auto Door Unloock System | |
Front Seatbelt Pre-Tensioner | |
Tyre Pressure Monitoring system | |
Lane Change Indicator Setting | Lane Change Indicator Flash Adjustment |
Airbags | Driver & Passenger |
Hill Start Assist Control | |
Rear View Camera | Rear Camera with Steering Adaptive Parking Guidelines Display |
Front Seat Belts | |
Seatbelt Reminder | |
Parking Sensors | |
Dual Horns | |
Height Adjustable Front Seat Belts | Driver & Passenger |
BRAKING & TRACTION | |
Electronic Brake Distribution (EBD) | |
Electronic Stability Program (ESP) | |
Vehicle Stability Management (VSM) | |
LOCKS & SECURITY | |
Engine Immobilizer | |
Speed Sensitive Door Autolock | |
Anti-theft Alarm | |
Smart Key | Yes with Push Button Start Button |
Central Locking | |
INSTRUMENTATION | |
Gear Shift Indicator | |
LIGHTING | |
Position Lamps | LED |
Front Fog Lights | |
DRLs (Daytime Running Lights) | Crescent Glow LED DRL |
Follow Me Home Headlamps | |
LED Tail light | |
Interior Room Lamp | |
ORVM Turn Indicators | |
INFOTAINMENT | |
Apple Car Play | |
Subwoofer | |
Android Auto | |
Music System | 26.03 cm HD Infotainment with BlueLink |
Number of Speakers | Bose Premium Sound System (8 Speakers) |
Tweeters | Front Tweeters |
Voice Recognition | |
Bluetooth Compatibility | |
SEATS & UPHOLSTERY | |
Front Centre Armrest | Yes with Storage |
Front Seat Back Pockets | |
Rear Headrest (Adjustable) | Yes with Cushion |
Rear Centre Armrest | Yes with Cup Holders |
Fabric Upholstry | Grey & Black Seat Upholstery |
Driver Seat Adjustment | Power Driver Seat - 8 Way |
Front Headrest (Adjustable) | |
Key Features of the Car | |
List of Features | 17.78cm Supervision Cluster with Digital Display, Front Row Ventilated Seats, Power Driver Seat - 8 Way, Rear Disc Brakes, Electronic Stability Control (ESC), Vehicle Stability Management control (VSM), Hill Start Assist Control (HAC), Child Seat Anchor (ISOFIX), Burglar Alarm, Trio Beam LED Headlamps, Crescent Glow LED DRL, Soothing Blue Ambient Lighting, Door Scuff Plates - Metallic, Smart Panoramic Sunroof, 60:40 Split Rear Seat, 2-Step Rear Reclining Seat, ABS with EBD, Rear Parking Sensors, Rear Camera with Steering Adaptive Parking Guidelines Display, Rear Defogger with Timer, Automatic Headlamp, Rear Window Sunshade, Cruise Control, Smart Key with Push Button Start, Fully Automatic Temperature Control AC, Front Tweeters, Emergency Stop Signal (ESS), Impact Sensing Auto Door Unlock, Speed sensing Auto Door Lock, Central Locking, Bi-functional Projector Headlamps, Shark Fin Antenna, Aerodynamic Rear Spoiler, Two Tone Black & Greige Interiors, D-Cut Steering Wheel, Foldable Key. |
Steering | D-Cut Steering Wheel |
Battery Saver |
Latest Hyundai Creta News
Recently Added News



Hyundai Creta Review
Expert Review by Maxabout
Introduction
Hyundai’s subcompact crossover SUV, the Creta, went on sale in India in July 2015. The vehicle was named after Greece's Crete island. The name is also meant to evoke associations with the term "creative." This made-in-India SUV has been the highest-selling in the country since its launch in the country. The brand debuted the facelift model of the Creta in February 2020. The 2020 Creta is completely different from the previous version in every way, from design and features to performance. With the massive increase in the SUV segment in recent years, the Hyundai Creta India has achieved a more important position in the automobile industry.
Hyundai Creta Design and Style
2023 Hyundai Creta boasts a more substantial appearance. Beginning with the front fascia, the Hyundai Creta has the brand's modern design language, which includes a massive cascading grille. A new set of LED headlight units flanks the grille on either side. The SUV's LED DRLs are arranged in a C configuration around the headlights. The front bumper has a central air inlet and fog lights on either end.
Turning to the side profile, there are strong character lines on the front fenders, and 17-inch alloy wheels give the SUV a muscular appearance. The rear profile has C-shaped tail lights, which are identical to the SUV's headlight units. The new Hyundai Creta also has a roof-mounted spoiler and integrated brake lights. In terms of body dimensions, the Creta is 4300mm long, 1790mm wide, and 1635mm tall (with roof rails) and has a wheelbase of 2610mm.
Hyundai Creta Engine and Gearbox
2023 Hyundai Creta SUV is available with three powertrain options called 1.5-L MPi petrol, 1.4-L Kappa turbo GDi petrol and 1.5-L U2 CRDi diesel. The 1.5-L, 1497cc, 4-cylinder, 16-valve, DOHC, petrol engine uses a multi-point injection (MPi) fuel system and churns out 115 HP at 6300 rpm and 144 Nm at 4500 rpm when coupled to a 6-speed manual or IVT.
The second one is a 1.4-L, 1353cc, 4-cylinder, 16-valve, DOHC, Kappa turbo petrol engine that uses a gasoline direct injection(GDI) fuel system and is paired with a 7-speed DCT. This engine is capable of producing 140 HP at 6000 rpm and 242 Nm at 1500-3200 rpm.
Last on the list is a 1.5-L U2, 1493cc, 4-cylinder, 16-valve, DOHC, diesel engine that uses a common rail direct injection (CRDi) fuel system and produces 115 HP at 4000 rpm and 250 Nm at 1500-2750 rpm when paired to a 6-speed manual or 6-speed automatic transmission.
Hyundai Creta Interior, Instrument Cluster & Boot Space
2023 Hyundai Creta's cabin is of typical Hyundai quality. The fit and finish are excellent, and the feature list is extensive. The interior is given a greige colour scheme. The SUV gets comfy upholstery, and the driver's seat is electrically adjustable, while the rear seats are manually adjustable. The steering wheel can be tilted, but the telescopic adjustment would have been nice as well.
There is ample legroom space in the rear, but headroom space is affected due to the sunroof. The instrumentation includes an analogue rev counter and a 7-inch digital instrumentation panel with dial colours that change based on the drive mode. The doors contain huge bottle holders, and there are several storage areas in the centre console and under the front armrest. The 433-litre boot space is enough to carry a good amount of luggage.
Hyundai Creta Brakes, Suspension & Tyres
As for braking duties in the new Hyundai Creta, these are done by disc brakes at the front and rear in SX Executive, SX, SX(O) variants while in the E, EX, S variants braking is done by disc brakes at the front and drum brakes at the rear. Suspension responsibilities in the SUV are handled by McPherson Strut with Coil Spring at the front and Couple Torsion Beam Axle with Coil Spring at the rear.
The SUV rides on 16-inch steel, 16-inch styled or 17-inch alloy wheels depending on the variant. The 16-inch steel wheels are clothed in 205 / 65 size tubeless tyres in the E and EX variants. The 16-inch style wheels are offered in the S variant and are shod in 205 / 65 size tubeless tyres. While the 17-inch alloy wheels are offered in SX Executive, SX, SX(O) variants and are wrapped in 215 / 60 size tubeless tyres.
Key Features of Hyundai Creta
Speaking of the key features offered in the new Hyundai Creta, the SUV comprises a signature cascading grille, LED headlamps with LED DRLs, LED taillamps, twin-tip exhaust(turbo only), driver rear view mirror, front row ventilated seats, auto healthy air purifier, blue ambient lighting, electric parking brake with auto hold, paddle shifters, puddle lamp with welcome function, Bose premium sound system (8 speakers), wireless charger, 26.03cm (10.25") HD infotainment with Bluelink, USB charger, Keyless entry, traction control modes, smart panoramic sunroof and rear parcel tray to name a few.
In consideration of passenger safety, the car comes loaded with numerous features like six airbags(driver, passenger, side & curtain), a child seat anchor, Vehicle stability management (VSM), Electronic stability control (ESC), ABS with EBD, a rear camera with steering adaptive parking guidelines, a speed alert system, a rear defogger with timer, ESS, impact sensing auto door unlock, speed sensing auto door lock, Hill-start assist control (HAC) and many more.
Top Speed, Acceleration & Mileage of Hyundai Creta
2023 Creta accelerates from 0-100 kmph within 9.7 seconds and can reach up to a top speed of 195 kmph. According to Hyundai, the SUV's fuel efficiency ranges from 15kmpl to 21kmpl depending on the fuel type and gearbox options used. However, real fuel efficiency estimates vary depending on a variety of external conditions.
Colour Options & Variants of Hyundai Creta
2023 Hyundai Creta comes in a total of six vibrant colours called Typhoon Silver, Polar White, Red Mulberry, Phantom Black, Titan Grey, and Polar White with a Phantom Black Roof (turbo variant). As far as variants are concerned, there are a total of six variants are on offer named E, EX, S, SX Executive, SX and SX(O).
Ex-showroom Price & On-Road Price
The ex-showroom price for the SUV starts at Rs 10.44 lakh and goes all the way up to Rs 18.24 lakh for the top-end variant. Understanding the distinction between ex-showroom and on-road pricing, the ex-showroom price of an automobile is the sticker price that excludes the costs of road tax, insurance, and registration. The on-road pricing, on the other hand, covers the above-stated charges as well as the prices of Insurance, RC, one-time road tax, extended warranty, and any car accessories. It is worth noting that in our country, on-road price varies widely from state to state.
Hyundai Creta Competitors
In the Indian car market in its segment, the new Hyundai Creta goes against the Kia Seltos, Nissan Magnite, Renault Duster, Skoda. Kushaq, Volkswagen Taigun and the Honda WR-V.
Verdict - Should You Buy Hyundai Creta or not?
2023 Hyundai Creta is an impressive car with tons of features and great comfort. In addition, the engines offer good performance. However, there are a few drawbacks, including a less stylish design as well as a lack of a central headrest at the rear. Also, the budget can be an issue for people who want to spend their hard-earned money on a feature-loaded top variant because it is really pricey. If money isn't an issue, opting for the top variations makes sense because the SUV has the ability to justify the high price.
Shades







Questions and Answers
What is the difference between Mahindra Scorpio Classic S11 vs Hyundai Creta?
The Mahindra Scorpio Classic S11 is a more powerful and feature-rich variant compared to the Hyundai Creta. The Scorpio Classic comes with a 2.2-litre mHawk diesel engine that produces 160 bhp of power and 400 Nm of torque. The Creta, on the other hand, comes with a 1.6-litre petrol engine that produces 123 bhp of power and 151 Nm of torque. The Scorpio Classic also has more advanced features such as an 8-inch touchscreen infotainment system, a 7-inch digital instrument cluster, and a 360-degree camera. On the other hand, the Creta has a 7-inch touchscreen infotainment system, a 4-inch digital instrument cluster, and a rear parking camera. The Scorpio Classic also has a higher ground clearance than the Creta.
Is it a good idea to buy a Hyundai Creta petrol and then convert it to CNG?
I am looking for a Hyundai Creta rear windshield. Can you tell me the price of this part?
What is the Exact Launch Date of Hyundai Creta?
Which one should I buy – Hyundai Creta 1.4 or Honda BR-V?
Ask a Question
Featured Hyundai Comparisons
User Reviews for Hyundai Creta
Be the first to write a review for Hyundai Creta
Submit your Review
Hyundai Creta Comments
The Creta, SUV is a sure winner from the automaker, Hyundai.
Owing to its size, it fits the compact SUV segment and it has generated major consumer interest and all this owing to its on-road drivability experience, comfort, design and complementing features and interiors
Night driving on two wheeler out side of town on high way /village/town roads is difficult when crossing the opposite diction vehicle (bus/car/auto/bike).dipper is useless dipper is useful when no vehicle is coming in the opposit direction.
this difficulty can be ceased by providing headlights at driver(right side) side of vehicle and bck side of vehicle .when the drivers switch on right side and back side lights during crossing the road will be visible clearly like cricket ground for both vehicle drivers .
Does hyundai creta have a sun roof or is there any other car with a sun roof and a good mileage.?
The Hyundai Creta sounds like a perfect SUV as advertised. 1.6 litre diesel engine would be amazing to ride with lots and lots of power!
i am torn between Creta and Honda City.....any advise..?
Creta has spared Scorpio....more 100mm ...Scorpio will be wiped out....!!
Fabulous...!!! with this price...for urban commuters...with style and statement. its mini version of Santa-Fe...sure India will forget about Duster ,Eco-sport and Terreno...
sunroof pls :(
CRTM copy of your i10 car.:- Case of Cheating: Hyundai
Motors India Limited - Dealer: Bhuvan Hyundai - Location: Jalna, MH, IN
--------- Forwarded message ----------
From: Ajay Wagh [email protected]
Date: Fri, Jun 19, 2015 at 3:13 PM
Subject: Re: Case of Cheating: Hyundai Motors India Limited - Dealer: Bhuvan
Hyundai - Location: Jalna, MH, INTo: [email protected], [email protected],
[email protected], [email protected], Atul Bhuvan Hyundai
<[email protected]>, [email protected], [email protected],
crservic[email protected], [email protected], [email protected], [email protected],
HyundaiNationa[email protected], [email protected], [email protected],
consumeraf[email protected], bhuvanhyundai <[email protected]>,
"sales.amhyundai" <[email protected]>,
"sm1.bhuvanhyundai" <[email protected]>
Cc: ws058@hyundai, [email protected], dsjang@hyundai,
hdb[email protected], [email protected], [email protected],
[email protected], [email protected],
sukriti.ka[email protected], [email protected], [email protected], Jim
Trainor <[email protected]>, [email protected], [email protected]
Hello Mr.
Bo Shin Seo,
This is in
continuation to my email to Hyundai Management and customer care network.
I wanted
to bring certain facts in front of you, which have major impact on the QoS to
the customer and ultimately suffered sales.
I want to
thank Mr. Atul (Group CEO - Bhuvan Hyundai, Aurangabad), Ms. Bindu (Bhuvan
Hyundai, Aurangabad Office) and Ms. Saloni (Hyundai Motors India Limited, New
Delhi Office) for calling me over the phone and for their precious time.
Surprisingly, none of them had any clue about the case nor they did their
homework before calling, which took me at least 20-30 minutes to explain each
of them my problem over and over again. Also, none of them have sent an
acknowledgement/ summary of our discussion, even after multiple requests during
our call.
Mr. Atul:
It is sad to know that even as a Group CEO for Bhuvan Hyundai (designation
confirmed by you over the phone, during our call), and having the authority to
make decisions; you have not been able to understand the pain of the customer.
You haven't committed any TAT (Turnaround Time) or Resolution Time for my case.
As confirmed by you, the Registration Certificate takes 45 days and Vehicle
Insurance takes 30 days from the date of purchase, to reach to the customer; if
there is a loophole then why is it not alarmed?
There is a
major gap with the process from Bhuvan Hyundai, which we discussed over the
phone and I am sure, that we both agree upon it. So let's forget the process
for a moment and help me understand, if a customer is travelling 400 kms
multiple time, just to chase your sales/ customer relations team; reminding
them of issues and concerns being faced, why there is no action?
Is the
customer taken for granted and left to suffer? Are we taking any lessons from
the case and act or do I have to run places to get the resolution.
It is
humble request to Mr. B. S. Seo and relevant stake-holders, who have time for a
customer (who is being cheated) and have decision making powers; to help me
with resolution and take me out of this mental torture. I feel cheated badly
and all my hard earned money being stolen.
Trust me,
I reassure that I will fight till I get justice and with all possible weapons I
could use; from social media to Indian legal system as well as consumer court.
I will make all the prospects planning to buy Hyundai vehicle aware of cheating
and wrong practices. I do not want other innocent people to become your
customers to suffer, the way I have.
Regards,
Ajay Wagh
+91-8655366681
On Wed,
Jun 17, 2015 at 8:52 AM, Ajay Wagh
[email protected]
Hello Team
Hyundai,
The Brand
Slogan of Hyundai is: Through NEW THINKING we will discover NEW POSSIBILITIES
and I completely agree, now the new thinking is to cheat the customers by
selling them older version & preowned cars, claiming them to be brand new
and harassing the customer by not providing any documents (including most
important documents like, Registration Certificate, Insurance Policy etc.) even
after 3 months of purchase.
My name is
Ajay Wagh, who recently took a WRONG decision and went ahead with purchase of
Hyundai i10, the details are shared below,
Date of
Purchase: 21st March, 2015
Model:
2014 (We were told that it will be 2015 model but 2014 model was delivered)
Make &
Model: Hyundai i10 Magna 1.1
Dealer:
Bhuvan Hyundai, Jalna
Location:
Jalna City, Jalna, Maharashtra, India
Money
Paid: Rs. 5,09,398.00 (Full amount including all charges, as agreed between
dealer and myself)
Chassis #
MALAM51BLEM578552*F
After
going through so much of harassment and mental torture from your
representatives for almost 3 months, I decided to lodge a legal complaint and
have sent notice to the Dealer showroom, Dealers Aurangabad office, Hyundai’s
Mumbai office and Corporate Office in Tamil Nadu. The scanned copy is attached
for your ready reference. The sales representatives had made many commitments
on providing number of accessories against the discount requested during
negotiation, none of it is been fulfilled. It is very difficult to understand,
for a brand like Hyundai, how can the sales & delivery process be
sub-standard? Moreover, how can the customer be cheated? After registering
my car’s chassis number with Hyundai Website, I came to know that the same
car was sold on 29-07-2014 and it was also confirmed by one of the sales
representative during the conversation, when I was chasing for all the
documents of the car.
I am
looking for resolution for my problem as I am not able to drive my car without
basic documentation in place. I have simply wasted my money by purchasing
Hyundai manufactured vehicle. As the legal proceedings are taking place, I
wanted all the relevant stake-holders to know the pain of customer and hence
this email. Thank you for reading through, not sure if I will get any justice
or even a reply to this email. I am not going to lose my battle here, I am
spreading the word in social media as well as raising concern through consumer
court as well.
I will
fight for justice.
Best
Regards,
Ajay Wagh
Contact
No. +91-8655366681
+91-7208079856
CRTM copy of your i10 car.:- Case of Cheating: Hyundai
Motors India Limited - Dealer: Bhuvan Hyundai - Location: Jalna, MH, IN
Date: Fri, Jun 19, 2015 at 3:13 PM
Subject: Re: Case of Cheating: Hyundai Motors India
Limited - Dealer: Bhuvan Hyundai - Location: Jalna, MH, INTo: [email protected], [email protected],
[email protected], [email protected], Atul Bhuvan Hyundai <[email protected]>,
[email protected], [email protected], [email protected], [email protected], [email protected],
[email protected], [email protected], [email protected],
[email protected], consumeraf[email protected], bhuvanhyundai <[email protected]>,
"sales.amhyundai" <[email protected]>,
"sm1.bhuvanhyundai" <[email protected]>
Cc: ws058@hyundai, [email protected], dsjang@hyundai,
[email protected], [email protected], [email protected], [email protected],
[email protected], [email protected], [email protected],
[email protected], Jim Trainor <[email protected]>, [email protected],
[email protected]
Hello Team Hyundai,
The Brand Slogan of Hyundai is: Through NEW
THINKING we will discover NEW POSSIBILITIES and I completely agree, now the new
thinking is to cheat the customers by selling them older version & preowned
cars, claiming them to be brand new and harassing the customer by not providing
any documents (including most important documents like, Registration
Certificate, Insurance Policy etc.) even after 3 months of purchase.
My name is Ajay Wagh, who recently took a WRONG
decision and went ahead with purchase of Hyundai i10, the details are shared
below,
Date of Purchase: 21st March, 2015
Model: 2014 (We were told that it will be 2015
model but 2014 model was delivered)
Make & Model: Hyundai i10 Magna 1.1
Dealer: Bhuvan Hyundai, Jalna
Location: Jalna City, Jalna, Maharashtra, India
Money Paid: Rs. 5,09,398.00 (Full amount including
all charges, as agreed between dealer and myself)
Chassis # MALAM51BLEM578552*F
After going through so much of harassment and
mental torture from your representatives for almost 3 months, I decided to
lodge a legal complaint and have sent notice to the Dealer showroom, Dealers
Aurangabad office, Hyundai’s Mumbai office and Corporate Office in Tamil Nadu.
The scanned copy is attached for your ready reference. The sales
representatives had made many commitments on providing number of accessories
against the discount requested during negotiation, none of it is been
fulfilled. It is very difficult to understand, for a brand like Hyundai, how
can the sales & delivery process be sub-standard? Moreover, how can the
customer be cheated? After registering my car’s chassis number with Hyundai
Website, I came to know that the same car was sold on 29-07-2014 and it
was also confirmed by one of the sales representative during the conversation,
when I was chasing for all the documents of the car.
I am looking for resolution for my problem as I am
not able to drive my car without basic documentation in place. I have simply
wasted my money by purchasing Hyundai manufactured vehicle. As the legal
proceedings are taking place, I wanted all the relevant stake-holders to know
the pain of customer and hence this email. Thank you for reading through, not
sure if I will get any justice or even a reply to this email. I am not going to
lose my battle here, I am spreading the word in social media as well as raising
concern through consumer court as well.
I will fight for justice.
Best Regards,
Ajay Wagh
Contact No. +91-8655366681
#Hyundai #Motors #India #Limited - #Dealer: #Bhuvan
#Hyundai - #Location: #Jalna #Cheating
#Ajay #Wagh #Model: #Hyundai #i10 #Magna 1.1 #car
#hyundaiCar
CRTM copy of your i10 car.:-
Case of Cheating: Hyundai Motors India Limited - Dealer: Bhuvan Hyundai -
Location: Jalna, MH, IN
--------- Forwarded message
----------
From: Ajay Wagh < [email protected] >
Date: Fri, Jun 19, 2015 at 3:13 PM
Subject: Re: Case of Cheating: Hyundai Motors India Limited - Dealer: Bhuvan
Hyundai - Location: Jalna, MH, INTo: [email protected], [email protected], [email protected],
[email protected], Atul Bhuvan Hyundai <[email protected]>, [email protected],
[email protected], crservic[email protected], [email protected], [email protected], [email protected],
HyundaiNationa[email protected], [email protected], [email protected],
consumeraf[email protected], bhuvanhyundai <[email protected]>,
"sales.amhyundai" <[email protected]>,
"sm1.bhuvanhyundai" <[email protected]>
Cc: ws058@hyundai, [email protected], dsjang@hyundai, [email protected],
[email protected], ravisha[email protected], [email protected], [email protected],
sukriti.ka[email protected], [email protected], [email protected], Jim
Trainor <[email protected]>, [email protected], [email protected]
Hello Mr. Bo Shin Seo,
This is in continuation to my email to Hyundai
Management and customer care network.
I wanted to bring certain facts in front of you,
which have major impact on the QoS to the customer and ultimately suffered
sales.
I want to thank Mr. Atul (Group CEO - Bhuvan
Hyundai, Aurangabad), Ms. Bindu (Bhuvan Hyundai, Aurangabad Office) and Ms.
Saloni (Hyundai Motors India Limited, New Delhi Office) for calling me over the
phone and for their precious time. Surprisingly, none of them had any clue
about the case nor they did their homework before calling, which took me at
least 20-30 minutes to explain each of them my problem over and over again.
Also, none of them have sent an acknowledgement/ summary of our discussion,
even after multiple requests during our call.
Mr. Atul: It is sad to know that even as a Group
CEO for Bhuvan Hyundai (designation confirmed by you over the phone, during our
call), and having the authority to make decisions; you have not been able to
understand the pain of the customer. You haven't committed any TAT (Turnaround
Time) or Resolution Time for my case. As confirmed by you, the Registration
Certificate takes 45 days and Vehicle Insurance takes 30 days from the date of
purchase, to reach to the customer; if there is a loophole then why is it not
alarmed?
There is a major gap with the process from Bhuvan
Hyundai, which we discussed over the phone and I am sure, that we both agree
upon it. So let's forget the process for a moment and help me understand, if a
customer is travelling 400 kms multiple time, just to chase your sales/
customer relations team; reminding them of issues and concerns being faced, why
there is no action?
Is the customer taken for granted and left to
suffer? Are we taking any lessons from the case and act or do I have to run
places to get the resolution.
It is humble request to Mr. B. S. Seo and relevant
stake-holders, who have time for a customer (who is being cheated) and have
decision making powers; to help me with resolution and take me out of this
mental torture. I feel cheated badly and all my hard earned money being stolen.
Trust me, I reassure that I will fight till I get
justice and with all possible weapons I could use; from social media to Indian
legal system as well as consumer court. I will make all the prospects planning
to buy Hyundai vehicle aware of cheating and wrong practices. I do not want
other innocent people to become your customers to suffer, the way I have.
Regards,
Ajay Wagh
+91-8655366681
---------- Forwarded message ----------
From: Ajay Wagh < [email protected]
>
Date: Mon, Jun 22, 2015 at 5:59 PM
Subject: Fwd: Case of Cheating: Hyundai Motors
India Limited - Dealer: Bhuvan Hyundai - Location: Jalna, MH, IN
To: mong-koo-chung@hyundai
Cc: [email protected], [email protected], [email protected]
On Wed, Jun 17, 2015 at 8:52 AM, Ajay Wagh <[email protected]>
wrote:
Hello Team Hyundai,
The Brand Slogan of Hyundai is: Through NEW
THINKING we will discover NEW POSSIBILITIES and I completely agree, now the new
thinking is to cheat the customers by selling them older version & preowned
cars, claiming them to be brand new and harassing the customer by not providing
any documents (including most important documents like, Registration
Certificate, Insurance Policy etc.) even after 3 months of purchase.
My name is Ajay Wagh, who recently took a WRONG
decision and went ahead with purchase of Hyundai i10, the details are shared
below,
Date of Purchase: 21st March, 2015
Model: 2014 (We were told that it will be 2015
model but 2014 model was delivered)
Make & Model: Hyundai i10 Magna 1.1
Dealer: Bhuvan Hyundai, Jalna
Location: Jalna City, Jalna, Maharashtra, India
Money Paid: Rs. 5,09,398.00 (Full amount including
all charges, as agreed between dealer and myself)
Chassis # MALAM51BLEM578552*F
After going through so much of harassment and
mental torture from your representatives for almost 3 months, I decided to
lodge a legal complaint and have sent notice to the Dealer showroom, Dealers
Aurangabad office, Hyundai’s Mumbai office and Corporate Office in Tamil Nadu.
The scanned copy is attached for your ready reference. The sales
representatives had made many commitments on providing number of accessories
against the discount requested during negotiation, none of it is been
fulfilled. It is very difficult to understand, for a brand like Hyundai, how
can the sales & delivery process be sub-standard? Moreover, how can the
customer be cheated? After registering my car’s chassis number with Hyundai
Website, I came to know that the same car was sold on 29-07-2014 and it
was also confirmed by one of the sales representative during the conversation,
when I was chasing for all the documents of the car.
I am looking for resolution for my problem as I am
not able to drive my car without basic documentation in place. I have simply
wasted my money by purchasing Hyundai manufactured vehicle. As the legal
proceedings are taking place, I wanted all the relevant stake-holders to know
the pain of customer and hence this email. Thank you for reading through, not
sure if I will get any justice or even a reply to this email. I am not going to
lose my battle here, I am spreading the word in social media as well as raising
concern through consumer court as well.
I will fight for justice.
Best Regards,
Ajay Wagh
Contact No. +91-8655366681
CRTM copy of your i10 car.:-
Case of Cheating: Hyundai Motors India Limited - Dealer: Bhuvan Hyundai -
Location: Jalna, MH, IN
Hyundai #EON is
India’s new trendsetter with its one-of-a-kind exterior features. …
#Hyundai #Motors #India
#Limited - #Dealer: #Bhuvan #Hyundai - #Location: #Jalna #Cheating #Ajay #Wagh
#Model: #Hyundai #i10 #Magna 1.1 #car #hyundaiCar
#Hyundai #Motors #India #Limited - #Dealer: #Bhuvan #Hyundai
- #Location: #Jalna #Cheating #Ajay #Wagh #Model: #Hyundai #i10 #Magna 1.1 #car
#hyundaiCar
Lauch date ? Have you started bookings for it ?
Sunroof should be there....
Hyundai Creta will blow away the competition :-)
I would also like to know the approx. mileage figures of both diesel and petrol variants.
Can anyone tell me the exact launch date of Hyundai Creta?
If there is an automatic version ?? if not then I am not interested
Post a Comment