Hyundai Creta
POPULARITY
- This week: 25 views
- All time: 7458 views
Ex-Showroom Price
ARAI Mileage (Certified) | 15.29 kmpl |
Top Speed | 195 kmph |
Engine cc (Displacement) | 1497 cc |
Number of Gears | 6-Speed Manual |
Maximum Power | 115 HP @ 6300 rpm |
Maximum Torque | 143.8 Nm @ 4500 rpm |
Ground Clearance | 190 mm |
Kerb Weight | 1265 kg |
Boot Space | 405 litres |
Fuel Tank Capacity | 50 litres |
Pros
-
Spacious Interiors
(744 of 1124 agree)
-
Awesome Looks
(642 of 884 agree)
-
Powerful Engine
(461 of 670 agree)
-
Vast Service Network
(357 of 480 agree)
-
Good Value for Money
(382 of 595 agree)
-
Good Mileage
(502 of 1048 agree)
-
Feature Rich
(586 of 764 agree)
Cons
-
Doubtful Build Quality
(397 of 667 agree)
Our take on this /// Verdict
The Hyundai Creta remains a strong contender in the compact SUV segment, offering a blend of style, features, and performance. Its strengths lie in its bold design, feature-rich cabin, refined powertrains, and the addition of ADAS technology. The Creta is best suited for urban families and tech-savvy buyers who prioritize comfort and features. Reasons to consider buying include its premium interior, panoramic sunroof, multiple powertrain options, and advanced safety features. However, potential drawbacks include a shallow boot, limited automatic transmission options in lower variants, and slightly firm ride quality on rough roads.The Creta is an excellent choice for those seeking a well-rounded compact SUV with modern amenities. However, buyers should also consider competitors like the Kia Seltos and Maruti Grand Vitara for comparison before making a decision.
Price
The 2024 Hyundai Creta is priced between Rs 11 lac and Rs 20.15 lac (ex-showroom). On-road prices in Delhi start from approximately Rs 12.5 lac for the base E petrol variant and go up to Rs 23.5 lac for the top-end SX(O) diesel automatic. In Mumbai, prices are slightly higher, ranging from Rs 13 lac to Rs 24.5 lac on-road. The popular mid-spec SX variant with the 1.5L petrol engine is priced at around Rs 15.5 lac ex-showroom (Rs 18 lac on-road in major metros).
Latest Updates
Hyundai launched the significantly updated Creta with a new design, revamped interiors, and the addition of ADAS technology. Prices were increased across the range.
QUICK FACTS & INFORMATION | |
Car Variant | 2024 Hyundai Creta E |
Availability Status in India | Available |
Car Type | SUV |
Fuel Type | Petrol |
Latest Price in India | 2024 Hyundai Creta E price is Rs 11 lakh (ex-showroom). |
Colour Options | Abyss Black, Robust Emerald Pearl, Ranger Khaki, Fiery Red, Atlas White, Titan Grey |
Similar Cars | Kia Seltos, Maruti Suzuki Grand Vitara, Volkswagen Taigun, Skoda Kushaq, MG Astor, Citroen C5 Aircross |
ARAI Mileage (Certified) | 15.29 kmpl |
Top Speed | 195 kmph |
Official Tagline | Undisputed. Ultimate. |
ENGINE & TRANSMISSION | |
Engine cc (Displacement) | 1497 cc |
Gearbox Type | Manual |
Number of Gears | 6-Speed Manual |
Maximum Power | 115 HP @ 6300 rpm |
Maximum Torque | 143.8 Nm @ 4500 rpm |
Engine Details | 1497cc, 1.5L MPi, 4-Cylinders, 16-Valves Petrol Engine |
Number of Cylinders | 4 |
No. of Valves | 16 |
Emission Norms | BS6 Phase 2 |
Automatic Start/Stop Function | Idle Stop & Go (ISG) |
Valvetrain Type | DOHC |
DIMENSIONS & WEIGHT | |
Overall Length | 4300 mm |
Overall Width | 1790 mm |
Overall Height | 1635 mm |
Wheelbase | 2610 mm |
Ground Clearance | 190 mm |
Kerb Weight | 1265 kg |
Turning Radius | 5.3 metres |
CAPACITY | |
Seating Capacity | 5 |
Number of Seating Rows | 2 Rows |
Number of Doors | 4 Doors |
Boot Space | 405 litres |
Fuel Tank Capacity | 50 litres |
BRAKES & SUSPENSION | |
Front Brakes | Disc |
Rear Brakes | Disc |
Front Suspension | McPherson Strut with Coil Spring |
Rear Suspension | Coupled Torsion Beam Axle |
WHEELS & TYRES | |
Front Tyre | 205/65-R16 |
Rear Tyre | 205/65-R16 |
Wheels | Steel Wheels |
Spare Wheel | 205/65-R16 Steel Wheel |
Tubeless Tyres | |
Full Wheelcaps | |
COMFORT & CONVENIENCE | |
Tilt Steering Wheel | |
Rear Seat Recline | 2-Step Rear Reclining Seat |
Telescopic Steering Wheel | |
Power Outlet | |
Rear AC Vents | |
Power tailgate | |
Vanity mirror | Passenger Vanity Mirror |
Air Conditioner | Manual |
Rear Seat (Split) | 60:40 Split Rear Seat |
Keyless Entry | Foldable Key |
Power Steering | |
Power Windows | Yes, Front & Rear |
EXTERIOR FEATURES | |
Body Coloured Outside Mirrors | |
Skid Plates | |
Body Coloured Door Handles | |
Body Coloured Bumpers | |
C Pillar High Gloss Finish | Lightening Arch C-Pillar |
INTERIOR FEATURES | |
Front Tray USB Charger | |
Rear USB Charger & Tray | |
Child Seat Mounting Provisions | |
Door Scuff Plates | |
Dual Tone Interiors | Dual Tone Gray Interiors |
Chrome Inside Door Handles | Inside Handle Override (Driver Only) |
Day & Night Inside Rear View Mirror | |
ACTIVE & PASSIVE SAFETY FEATURES | |
Speed Alert System | |
Impact Sensing Auto Door Unloock System | |
Front Seatbelt Pre-Tensioner | Seat Belt Pre-tensioners - Driver & Passenger |
Emergency Assistance | Emergency Stop Signal |
Tyre Pressure Monitoring system | |
Airbags | 6 Airbags |
Hill Start Assist Control | |
Front Seat Belts | 3 Point Seat Belts (All Seats) |
Seatbelt Reminder | |
Parking Sensors | Rear Parking Sensors |
Dual Horns | |
Height Adjustable Front Seat Belts | |
BRAKING & TRACTION | |
Electronic Brake Distribution (EBD) | |
Anti-lock Braking System (ABS) | |
Electronic Stability Program (ESP) | |
Vehicle Stability Management (VSM) | |
LOCKS & SECURITY | |
Engine Immobilizer | |
Speed Sensitive Door Autolock | |
Anti-theft Alarm | |
Central Locking | |
INSTRUMENTATION | |
Instrument Cluster | Digital Cluster with Color TFT MID |
Gear Shift Indicator | |
LIGHTING | |
Position Lamps | LED Positioning Lamps |
Projector Headlamps | |
Follow Me Home Headlamps | |
Interior Room Lamp | |
ORVM Turn Indicators | |
Escort Function - Headlamps | |
INFOTAINMENT | |
Roof Antenna | Micro Roof Antenna |
SEATS & UPHOLSTERY | |
Front Centre Armrest | Yes with Storage |
Front Seat Back Pockets | Passenger Seat Back Pockets |
Rear Headrest (Adjustable) | |
Rear Centre Armrest | Yes with Cup Holders |
Fabric Upholstry | |
Driver Seat Adjustment | Manual Height Adjust |
Front Headrest (Adjustable) | |
Key Features of the Car | |
List of Features | Here is the list of key features of the Hyundai Creta E - 6 Airbags, ABS with EBD, Electronic Stability Control, Vehicle Stability Management, Hill Start Assist Control, TPMS Highline, ISOFIX, Emergency Stop Signal, Impact Sensing Auto Door Unlock, Driver Power Window with Auto Up Down and Safety, Immobilizer, Burglar Alarm, Central Locking, Headlamp Escort Function, Rear Parking Sensors, Front & Rear Skid Plate, Projector Headlamps, LED Positioning Lamp, Rear Horizon LED Lamp, Micro Roof Antenna, Dual Tone Gray Interiors, Fabric Seat Upholstery, 2-Step Rear Reclining Seat, Door Scuff Plates, Manual Air Conditioning, Electric Tailgate Release, Rear AC Vent, Power Windows, Idle Stop & Go (ISG), Digital Cluster with Color TFT MID. |
Steering | D-Cut Steering Wheel |
Latest Hyundai Creta News
Recently Added News
Hyundai Creta Review
Overview
The Hyundai Creta: Your Companion on Every Road
If you are planning to buy this Hyundai Creta you are on right track. What I mean is that it is practically a staple on Indian roads. Honestly though, it should get that spotlight. This is not any compact SUV. Literally you have that dependable friend that will always get you through the city commute and be there when something happens in your unpredictable weekend. I have driven quite a number of cars back in my life and the Creta just has that…balance. It is the friend who can for instance go for a nasty hike without a care in the world one minute and the next minute is gone looking sharp in a suit for a night out. That is what makes it so versatile and and that is what you will enjoy about it.
Engine Performance: It’s Got the Guts
So let’s get some fun stuff under the hood now. The Creta does not dawdle. So you’re not stuck with a frugal 1.5-liter type if that’s not quite your thing but if it is you have got option like A 1.4-liter turbo for those of us who like a bit of thrill. So I can tell you that turbo engine? It is got some real kick. What if you are in open stretch of road, feel that punch, and do not get watched your fuel drop like a rock? That is the magic here. The turbo option for me is like knowing you have got a little extra power if you need it. Overtaking on the highway? Easy. The turbo’s got you covered every time if you are the kind of driver that loves that overtake..
Interior Comfort: Something like Your Living Room but on Wheels
Now let’s be real. Of course the inside is where we spend most of our time right? The Creta’s cabin also does not disappoint. The right amount of space it is a plush living room that is still practical. All the right spots have soft touch materials and the space? It is genuinely roomy. This worked and I know folk who are a bit taller and broader and they do not feel cramped in here. That is saying something for a compact SUV. I drove in the Creta once personally for four hours and the back was not even screaming. The seats are also supportive so long drives are much less of a pain.
If you are a tech enthusiast the infotainment system is a breeze and and.. All you need to do is plug in your phone and you are good to go. Life becomes a lot easier if you have got a playlist or a podcast planned if you drive an iPhone an iPad or an Android device. The sound system? More than good enough for those late night drives that call for you to just turn up and vibe to some good music. Easy as that tech setup on the Creta is for me.
Safety Features: Peace of Mind on Every Mile
This is a big deal for people since safety is a big deal to most of us, and if you frequently drive with family or friends. Hyundai did not skimp here they have loaded the Creta with all the essentials, Even electronic stability control, airbags, ABS with EBD. All of these might sound just fancy features but they really make a difference. What if you are on a wet, slick road and have to make a quick manoeuvre? But that stability control feels like a safety net keeping things in check. It makes me feel more at ease to know these things are there. It feels like you have an invisible shield around you, we all want that on the road.
Fuel Efficiency: Easy on the Wallet
The thing is fuel adds up. What I have noticed about the Creta is it does not make you live at the fuel pump. Especially if you are looking for something that is a balance of power and efficiency the 1.5 liter engine is a great choice. I have discovered the habit is really a wallet saver in city driving. If you are inclined towards the turbo variant, mileage does take a slight dip but it is certainly worth it for the little extra pull you get when you want it. Personally I love the 1.5 because that seems to strike a great balance for daily commutes with the occasional longer drive.
The Little Details That Matter
Things are the small things that normally go unnoticed but they really do make all the difference. Hyundai has actually though about what the driver might want or need here. For instance take the steering, It is not heavy and makes clocked city traffic less like a chore. Have you ever been in a crowded lot and tried to park? The Creta’s got your back. And visibility? Homage to no big blind spots, a blessing in a city that makes one try to crawl through busy streets. There is also the boot space. There is more than enough room, if you are like me and you like to throw in a few bags for a weekend getaway or haul some shopping bags.
In a Nutshell: And why the Creta is worth considering
Wrapping it up, if you are seeking cheap SUV for a go to then Hyundai Creta has pretty much what you are searching for. This is that rare combination of practicality and style with equal parts city and highway feel. While there is always been flashier options, Creta is that friend who shows up when you need him clocking in when you need him and never leaving you stranded.
Discussions and Answers Hyundai Creta
What is the difference between Mahindra Scorpio Classic S11 vs Hyundai Creta?
The Mahindra Scorpio Classic S11 is a more powerful and feature-rich variant compared to the Hyundai Creta. The Scorpio Classic comes with a 2.2-litre mHawk diesel engine that produces 160 bhp of power and 400 Nm of torque. The Creta, on the other hand, comes with a 1.6-litre petrol engine that produces 123 bhp of power and 151 Nm of torque. The Scorpio Classic also has more advanced features such as an 8-inch touchscreen infotainment system, a 7-inch digital instrument cluster, and a 360-degree camera. On the other hand, the Creta has a 7-inch touchscreen infotainment system, a 4-inch digital instrument cluster, and a rear parking camera. The Scorpio Classic also has a higher ground clearance than the Creta.
How much will it cost to upgrade the Hyundai Creta’s base model to the top model?
Is it a good idea to buy a Hyundai Creta petrol and then convert it to CNG?
Is the sunroof available in Hyundai Creta’s base variant?
I am looking for a Hyundai Creta rear windshield. Can you tell me the price of this part?
View All Hyundai Creta Answers
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Hyundai Creta Discussion
The Creta, SUV is a sure winner from the automaker, Hyundai.
Owing to its size, it fits the compact SUV segment and it has generated major consumer interest and all this owing to its on-road drivability experience, comfort, design and complementing features and interiors
Night driving on two wheeler out side of town on high way /village/town roads is difficult when crossing the opposite diction vehicle (bus/car/auto/bike).dipper is useless dipper is useful when no vehicle is coming in the opposit direction.
this difficulty can be ceased by providing headlights at driver(right side) side of vehicle and bck side of vehicle .when the drivers switch on right side and back side lights during crossing the road will be visible clearly like cricket ground for both vehicle drivers .
Does hyundai creta have a sun roof or is there any other car with a sun roof and a good mileage.?
The Hyundai Creta sounds like a perfect SUV as advertised. 1.6 litre diesel engine would be amazing to ride with lots and lots of power!
i am torn between Creta and Honda City.....any advise..?
Creta has spared Scorpio....more 100mm ...Scorpio will be wiped out....!!
Fabulous...!!! with this price...for urban commuters...with style and statement. its mini version of Santa-Fe...sure India will forget about Duster ,Eco-sport and Terreno...
sunroof pls :(
CRTM copy of your i10 car.:- Case of Cheating: Hyundai
Motors India Limited - Dealer: Bhuvan Hyundai - Location: Jalna, MH, IN
--------- Forwarded message ----------
From: Ajay Wagh [email protected]
Date: Fri, Jun 19, 2015 at 3:13 PM
Subject: Re: Case of Cheating: Hyundai Motors India Limited - Dealer: Bhuvan
Hyundai - Location: Jalna, MH, INTo: [email protected], [email protected],
[email protected], [email protected], Atul Bhuvan Hyundai
<[email protected]>, [email protected], [email protected],
[email protected], [email protected], [email protected], [email protected],
[email protected], [email protected], [email protected],
[email protected], bhuvanhyundai <[email protected]>,
"sales.amhyundai" <[email protected]>,
"sm1.bhuvanhyundai" <[email protected]>
Cc: ws058@hyundai, [email protected], dsjang@hyundai,
[email protected], [email protected], [email protected],
[email protected], [email protected],
[email protected], [email protected], [email protected], Jim
Trainor <[email protected]>, [email protected], [email protected]
Hello Mr.
Bo Shin Seo,
This is in
continuation to my email to Hyundai Management and customer care network.
I wanted
to bring certain facts in front of you, which have major impact on the QoS to
the customer and ultimately suffered sales.
I want to
thank Mr. Atul (Group CEO - Bhuvan Hyundai, Aurangabad), Ms. Bindu (Bhuvan
Hyundai, Aurangabad Office) and Ms. Saloni (Hyundai Motors India Limited, New
Delhi Office) for calling me over the phone and for their precious time.
Surprisingly, none of them had any clue about the case nor they did their
homework before calling, which took me at least 20-30 minutes to explain each
of them my problem over and over again. Also, none of them have sent an
acknowledgement/ summary of our discussion, even after multiple requests during
our call.
Mr. Atul:
It is sad to know that even as a Group CEO for Bhuvan Hyundai (designation
confirmed by you over the phone, during our call), and having the authority to
make decisions; you have not been able to understand the pain of the customer.
You haven't committed any TAT (Turnaround Time) or Resolution Time for my case.
As confirmed by you, the Registration Certificate takes 45 days and Vehicle
Insurance takes 30 days from the date of purchase, to reach to the customer; if
there is a loophole then why is it not alarmed?
There is a
major gap with the process from Bhuvan Hyundai, which we discussed over the
phone and I am sure, that we both agree upon it. So let's forget the process
for a moment and help me understand, if a customer is travelling 400 kms
multiple time, just to chase your sales/ customer relations team; reminding
them of issues and concerns being faced, why there is no action?
Is the
customer taken for granted and left to suffer? Are we taking any lessons from
the case and act or do I have to run places to get the resolution.
It is
humble request to Mr. B. S. Seo and relevant stake-holders, who have time for a
customer (who is being cheated) and have decision making powers; to help me
with resolution and take me out of this mental torture. I feel cheated badly
and all my hard earned money being stolen.
Trust me,
I reassure that I will fight till I get justice and with all possible weapons I
could use; from social media to Indian legal system as well as consumer court.
I will make all the prospects planning to buy Hyundai vehicle aware of cheating
and wrong practices. I do not want other innocent people to become your
customers to suffer, the way I have.
Regards,
Ajay Wagh
+91-8655366681
On Wed,
Jun 17, 2015 at 8:52 AM, Ajay Wagh
[email protected]
Hello Team
Hyundai,
The Brand
Slogan of Hyundai is: Through NEW THINKING we will discover NEW POSSIBILITIES
and I completely agree, now the new thinking is to cheat the customers by
selling them older version & preowned cars, claiming them to be brand new
and harassing the customer by not providing any documents (including most
important documents like, Registration Certificate, Insurance Policy etc.) even
after 3 months of purchase.
My name is
Ajay Wagh, who recently took a WRONG decision and went ahead with purchase of
Hyundai i10, the details are shared below,
Date of
Purchase: 21st March, 2015
Model:
2014 (We were told that it will be 2015 model but 2014 model was delivered)
Make &
Model: Hyundai i10 Magna 1.1
Dealer:
Bhuvan Hyundai, Jalna
Location:
Jalna City, Jalna, Maharashtra, India
Money
Paid: Rs. 5,09,398.00 (Full amount including all charges, as agreed between
dealer and myself)
Chassis #
MALAM51BLEM578552*F
After
going through so much of harassment and mental torture from your
representatives for almost 3 months, I decided to lodge a legal complaint and
have sent notice to the Dealer showroom, Dealers Aurangabad office, Hyundai’s
Mumbai office and Corporate Office in Tamil Nadu. The scanned copy is attached
for your ready reference. The sales representatives had made many commitments
on providing number of accessories against the discount requested during
negotiation, none of it is been fulfilled. It is very difficult to understand,
for a brand like Hyundai, how can the sales & delivery process be
sub-standard? Moreover, how can the customer be cheated? After registering
my car’s chassis number with Hyundai Website, I came to know that the same
car was sold on 29-07-2014 and it was also confirmed by one of the sales
representative during the conversation, when I was chasing for all the
documents of the car.
I am
looking for resolution for my problem as I am not able to drive my car without
basic documentation in place. I have simply wasted my money by purchasing
Hyundai manufactured vehicle. As the legal proceedings are taking place, I
wanted all the relevant stake-holders to know the pain of customer and hence
this email. Thank you for reading through, not sure if I will get any justice
or even a reply to this email. I am not going to lose my battle here, I am
spreading the word in social media as well as raising concern through consumer
court as well.
I will
fight for justice.
Best
Regards,
Ajay Wagh
Contact
No. +91-8655366681
+91-7208079856
CRTM copy of your i10 car.:- Case of Cheating: Hyundai
Motors India Limited - Dealer: Bhuvan Hyundai - Location: Jalna, MH, IN
Date: Fri, Jun 19, 2015 at 3:13 PM
Subject: Re: Case of Cheating: Hyundai Motors India
Limited - Dealer: Bhuvan Hyundai - Location: Jalna, MH, INTo: [email protected], [email protected],
[email protected], [email protected], Atul Bhuvan Hyundai <[email protected]>,
[email protected], [email protected], [email protected], [email protected], [email protected],
[email protected], [email protected], [email protected],
[email protected], [email protected], bhuvanhyundai <[email protected]>,
"sales.amhyundai" <[email protected]>,
"sm1.bhuvanhyundai" <[email protected]>
Cc: ws058@hyundai, [email protected], dsjang@hyundai,
[email protected], [email protected], [email protected], [email protected],
[email protected], [email protected], [email protected],
[email protected], Jim Trainor <[email protected]>, [email protected],
[email protected]
Hello Team Hyundai,
The Brand Slogan of Hyundai is: Through NEW
THINKING we will discover NEW POSSIBILITIES and I completely agree, now the new
thinking is to cheat the customers by selling them older version & preowned
cars, claiming them to be brand new and harassing the customer by not providing
any documents (including most important documents like, Registration
Certificate, Insurance Policy etc.) even after 3 months of purchase.
My name is Ajay Wagh, who recently took a WRONG
decision and went ahead with purchase of Hyundai i10, the details are shared
below,
Date of Purchase: 21st March, 2015
Model: 2014 (We were told that it will be 2015
model but 2014 model was delivered)
Make & Model: Hyundai i10 Magna 1.1
Dealer: Bhuvan Hyundai, Jalna
Location: Jalna City, Jalna, Maharashtra, India
Money Paid: Rs. 5,09,398.00 (Full amount including
all charges, as agreed between dealer and myself)
Chassis # MALAM51BLEM578552*F
After going through so much of harassment and
mental torture from your representatives for almost 3 months, I decided to
lodge a legal complaint and have sent notice to the Dealer showroom, Dealers
Aurangabad office, Hyundai’s Mumbai office and Corporate Office in Tamil Nadu.
The scanned copy is attached for your ready reference. The sales
representatives had made many commitments on providing number of accessories
against the discount requested during negotiation, none of it is been
fulfilled. It is very difficult to understand, for a brand like Hyundai, how
can the sales & delivery process be sub-standard? Moreover, how can the
customer be cheated? After registering my car’s chassis number with Hyundai
Website, I came to know that the same car was sold on 29-07-2014 and it
was also confirmed by one of the sales representative during the conversation,
when I was chasing for all the documents of the car.
I am looking for resolution for my problem as I am
not able to drive my car without basic documentation in place. I have simply
wasted my money by purchasing Hyundai manufactured vehicle. As the legal
proceedings are taking place, I wanted all the relevant stake-holders to know
the pain of customer and hence this email. Thank you for reading through, not
sure if I will get any justice or even a reply to this email. I am not going to
lose my battle here, I am spreading the word in social media as well as raising
concern through consumer court as well.
I will fight for justice.
Best Regards,
Ajay Wagh
Contact No. +91-8655366681
#Hyundai #Motors #India #Limited - #Dealer: #Bhuvan
#Hyundai - #Location: #Jalna #Cheating
#Ajay #Wagh #Model: #Hyundai #i10 #Magna 1.1 #car
#hyundaiCar
CRTM copy of your i10 car.:-
Case of Cheating: Hyundai Motors India Limited - Dealer: Bhuvan Hyundai -
Location: Jalna, MH, IN
--------- Forwarded message
----------
From: Ajay Wagh < [email protected] >
Date: Fri, Jun 19, 2015 at 3:13 PM
Subject: Re: Case of Cheating: Hyundai Motors India Limited - Dealer: Bhuvan
Hyundai - Location: Jalna, MH, INTo: [email protected], [email protected], [email protected],
[email protected], Atul Bhuvan Hyundai <[email protected]>, [email protected],
[email protected], [email protected], [email protected], [email protected], [email protected],
[email protected], [email protected], [email protected],
[email protected], bhuvanhyundai <[email protected]>,
"sales.amhyundai" <[email protected]>,
"sm1.bhuvanhyundai" <[email protected]>
Cc: ws058@hyundai, [email protected], dsjang@hyundai, [email protected],
[email protected], [email protected], [email protected], [email protected],
[email protected], [email protected], [email protected], Jim
Trainor <[email protected]>, [email protected], [email protected]
Hello Mr. Bo Shin Seo,
This is in continuation to my email to Hyundai
Management and customer care network.
I wanted to bring certain facts in front of you,
which have major impact on the QoS to the customer and ultimately suffered
sales.
I want to thank Mr. Atul (Group CEO - Bhuvan
Hyundai, Aurangabad), Ms. Bindu (Bhuvan Hyundai, Aurangabad Office) and Ms.
Saloni (Hyundai Motors India Limited, New Delhi Office) for calling me over the
phone and for their precious time. Surprisingly, none of them had any clue
about the case nor they did their homework before calling, which took me at
least 20-30 minutes to explain each of them my problem over and over again.
Also, none of them have sent an acknowledgement/ summary of our discussion,
even after multiple requests during our call.
Mr. Atul: It is sad to know that even as a Group
CEO for Bhuvan Hyundai (designation confirmed by you over the phone, during our
call), and having the authority to make decisions; you have not been able to
understand the pain of the customer. You haven't committed any TAT (Turnaround
Time) or Resolution Time for my case. As confirmed by you, the Registration
Certificate takes 45 days and Vehicle Insurance takes 30 days from the date of
purchase, to reach to the customer; if there is a loophole then why is it not
alarmed?
There is a major gap with the process from Bhuvan
Hyundai, which we discussed over the phone and I am sure, that we both agree
upon it. So let's forget the process for a moment and help me understand, if a
customer is travelling 400 kms multiple time, just to chase your sales/
customer relations team; reminding them of issues and concerns being faced, why
there is no action?
Is the customer taken for granted and left to
suffer? Are we taking any lessons from the case and act or do I have to run
places to get the resolution.
It is humble request to Mr. B. S. Seo and relevant
stake-holders, who have time for a customer (who is being cheated) and have
decision making powers; to help me with resolution and take me out of this
mental torture. I feel cheated badly and all my hard earned money being stolen.
Trust me, I reassure that I will fight till I get
justice and with all possible weapons I could use; from social media to Indian
legal system as well as consumer court. I will make all the prospects planning
to buy Hyundai vehicle aware of cheating and wrong practices. I do not want
other innocent people to become your customers to suffer, the way I have.
Regards,
Ajay Wagh
+91-8655366681
---------- Forwarded message ----------
From: Ajay Wagh < [email protected]
>
Date: Mon, Jun 22, 2015 at 5:59 PM
Subject: Fwd: Case of Cheating: Hyundai Motors
India Limited - Dealer: Bhuvan Hyundai - Location: Jalna, MH, IN
To: mong-koo-chung@hyundai
Cc: [email protected], [email protected], [email protected]
On Wed, Jun 17, 2015 at 8:52 AM, Ajay Wagh <[email protected]>
wrote:
Hello Team Hyundai,
The Brand Slogan of Hyundai is: Through NEW
THINKING we will discover NEW POSSIBILITIES and I completely agree, now the new
thinking is to cheat the customers by selling them older version & preowned
cars, claiming them to be brand new and harassing the customer by not providing
any documents (including most important documents like, Registration
Certificate, Insurance Policy etc.) even after 3 months of purchase.
My name is Ajay Wagh, who recently took a WRONG
decision and went ahead with purchase of Hyundai i10, the details are shared
below,
Date of Purchase: 21st March, 2015
Model: 2014 (We were told that it will be 2015
model but 2014 model was delivered)
Make & Model: Hyundai i10 Magna 1.1
Dealer: Bhuvan Hyundai, Jalna
Location: Jalna City, Jalna, Maharashtra, India
Money Paid: Rs. 5,09,398.00 (Full amount including
all charges, as agreed between dealer and myself)
Chassis # MALAM51BLEM578552*F
After going through so much of harassment and
mental torture from your representatives for almost 3 months, I decided to
lodge a legal complaint and have sent notice to the Dealer showroom, Dealers
Aurangabad office, Hyundai’s Mumbai office and Corporate Office in Tamil Nadu.
The scanned copy is attached for your ready reference. The sales
representatives had made many commitments on providing number of accessories
against the discount requested during negotiation, none of it is been
fulfilled. It is very difficult to understand, for a brand like Hyundai, how
can the sales & delivery process be sub-standard? Moreover, how can the
customer be cheated? After registering my car’s chassis number with Hyundai
Website, I came to know that the same car was sold on 29-07-2014 and it
was also confirmed by one of the sales representative during the conversation,
when I was chasing for all the documents of the car.
I am looking for resolution for my problem as I am
not able to drive my car without basic documentation in place. I have simply
wasted my money by purchasing Hyundai manufactured vehicle. As the legal
proceedings are taking place, I wanted all the relevant stake-holders to know
the pain of customer and hence this email. Thank you for reading through, not
sure if I will get any justice or even a reply to this email. I am not going to
lose my battle here, I am spreading the word in social media as well as raising
concern through consumer court as well.
I will fight for justice.
Best Regards,
Ajay Wagh
Contact No. +91-8655366681
CRTM copy of your i10 car.:-
Case of Cheating: Hyundai Motors India Limited - Dealer: Bhuvan Hyundai -
Location: Jalna, MH, IN
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India’s new trendsetter with its one-of-a-kind exterior features. …
#Hyundai #Motors #India
#Limited - #Dealer: #Bhuvan #Hyundai - #Location: #Jalna #Cheating #Ajay #Wagh
#Model: #Hyundai #i10 #Magna 1.1 #car #hyundaiCar
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#hyundaiCar
Lauch date ? Have you started bookings for it ?
Sunroof should be there....
Hyundai Creta will blow away the competition :-)
I would also like to know the approx. mileage figures of both diesel and petrol variants.
Can anyone tell me the exact launch date of Hyundai Creta?
If there is an automatic version ?? if not then I am not interested
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