Maruti Suzuki Service Network Crosses 6,000 Touchpoints in India

Maruti Suzuki has crossed a major after-sales milestone in India, with its service network now standing at more than 6,000 touchpoints. The milestone outlet has opened in Kozhikode, Kerala, and the company says its workshops now reach more than 3,000 cities and towns across the country.

What you need to know

• Maruti Suzuki now has 6,000+ service touchpoints across India.

• The milestone workshop is located on Koya Road in Kozhikode, Kerala.

• The new facility covers 1,820 sq. m. and includes 2 service bays plus 3 body repair bays.

• The workshop is equipped for EV servicing and includes charging infrastructure.

• Maruti Suzuki plans to add around 500 more service touchpoints in FY2026-27.

Why the 6,000-touchpoint milestone matters

For Indian car buyers, Maruti Suzuki's biggest advantage has never been only about product pricing or fuel efficiency. Its after-sales network has long been a major reason why the brand feels low-risk to own, especially outside large metro cities. A wider service footprint can reduce travel time for routine maintenance, improve repair access, and make ownership less stressful in smaller towns and rural markets.

The latest milestone also arrives as the industry prepares for more electrified vehicles. The Kozhikode facility's EV servicing capability and charging infrastructure are important because EV ownership depends heavily on workshop readiness, technician training, diagnostics, and accessible support beyond showroom clusters.

Key facts about the new Kozhikode workshop

Maruti's after-sales expansion is accelerating

Maruti Suzuki says it added its latest 1,000 service touchpoints in about two years. In FY2025-26, the company opened 502 new service touchpoints and serviced more than 2.84 crore vehicles, which it describes as its highest annual service volume so far.

The company is now targeting around 500 additional service touchpoints in FY2026-27. If executed, that would continue the rapid expansion of a network that already includes ARENA workshops, NEXA workshops, Maruti Suzuki Sales & Service Points, rural workshops, Service-on-Wheels, and authorised service stations.

What it means for Indian buyers

For current owners, the expansion should help improve access to maintenance and repairs as Maruti's vehicle parc continues to grow. For future buyers, especially those comparing ownership costs and convenience, the size of the Maruti Suzuki after sales network remains a practical advantage.

The EV-ready nature of the Kozhikode outlet is also worth watching. As Maruti expands its electric and hybrid plans, the service network will need to handle battery diagnostics, high-voltage safety, charging support, and software-linked maintenance. A larger, better-equipped workshop base can make that transition easier for customers.

FAQs

How many service touchpoints does Maruti Suzuki have in India?

Maruti Suzuki now has more than 6,000 service touchpoints across India.

Where is Maruti Suzuki's 6,000th service touchpoint located?

The milestone service outlet is located on Koya Road in Kozhikode, Kerala.

Does the new Maruti service outlet support EV servicing?

Yes. The Kozhikode workshop includes EV servicing capability and charging infrastructure, according to the reported company details.

How many more service touchpoints is Maruti planning?

Maruti Suzuki plans to add around 500 more service touchpoints in FY2026-27.

The 6,000-touchpoint milestone shows why the Maruti Suzuki service network remains one of the brand's strongest ownership advantages in India. As the market shifts toward more connected, hybrid, and electric vehicles, after-sales reach will matter as much as ever.