The Sorento's infotainment system is user friendly and features rich, but how does it compare to competitors?

Question

Modern driving experience is incomplete without the infotainment system and Kia has been doing a good job of it in recent models. But the system in the Sorento has been met with mixed reviews — some love its responsiveness and feature set, others find it lacking compared to others. One main point of discussion is usually the screen size and resolution, how intuitive the interface is, how good the voice recognition is and if there’s support for Apple CarPlay and Android Auto. And there's still debate over the trade off of physical buttons versus touchscreen controls or the overall reliability and update frequency of the system. Some users say glitching or lagging, others say smooth and responsive.

@bhramita-r · Accepted Answer

My husband's BMW's system is actually not as good as Kia's system. It’s less cluttered and you can find what you need instead of diving into submenus.

@lokesh-goy · Answer

I hate not having a tuning knob. It's fine everything else, but scrolling through radio stations on the touchscreen is a pain.

@angad-kuma · Answer

I’m not a tech person, and I found the Sorento’s infotainment easy to use. It's not the most feature laden, but it's simple and reliable.

@harish-kum · Answer

It is a system, but it is really in need of more frequent updates. However, the graphical and animation presentations can be found to be a bit cheap compared to luxury brands.

@priyanka-r · Answer

Kia has managed to achieve the right balance between touchscreen and physical controls, I think. Things like volume and climate can be adjusted much easier without taking my eyes off the road.

@awadhesh-n · Answer

Voice recognition is hit and miss, but the touchscreen responds well and the menus are easy to work through. It’s not perfect, but it’s better than my old car’s.

@rahul-sahu · Answer

The big screen in my SX model is great but the software can be a little laggy. Though, CarPlay works great so I use that most of the time.

@nakul-pahw · Answer

As compared to my friend's Honda, the Kia system appears to be a bit dated. It does work, but it’s not nearly as smooth or feature rich as some other competitors.

@rajat-manc · Answer

The Sorento's infotainment is pretty intuitive, I find. It’s not the fanciest you’ll see out there, but it does the job without too much fuss. It’s nice to have physical buttons for key functions.

The Sorento's infotainment system is user friendly and features rich, but how does it compare to competitors?

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