Does the NEXA branding for the XL6 actually translate to a better ownership experience?

Ashutosh on 31 December 2024 09:29
The XL6, along with the entire NEXA lineup, is Maruti Suzuki's premium offering, designed to offer a premium customer service and ownership experience. So this question is about how much of an impact do XL6 owners believe this has had on their interactions with dealerships, with service centers, with the brand as a whole? It also discusses the expectation of the NEXA branding and whether or not those expectations are fulfilled. Comparisons of after sales service, maintenance costs and the overall value proposition of buying a NEXA vehicle over its mainstream counterpart are part of the discussion.
Anju on 13 November 2024 06:38
Definitely! NEXA showrooms are a lot nicer and the staff seems more knowledgeable. I find it to be generally more premium.

Kalika on 22 November 2024 01:32
I really notice any difference in the quality of service. In the end of the day, it's still Maruti.

Shantanu on 29 November 2024 16:09
The first NEXA experience is amazing but it fades. It is not that much different from normal Maruti.

Punit on 05 December 2024 08:39
The digital service booking and the overall atmosphere are what I like. The only difference is it feels a bit more upscale.

Monalisa on 13 December 2024 02:29
It's hit or miss. There are some NEXA dealerships that are really nice, and some that are not. It depends on where you’re located I guess.

Prem on 14 December 2024 19:15
The real benefit here is in resale value. Used NEXA cars hold their value better than others.

Abhay on 16 December 2024 09:09
I have had both NEXA and normal Maruti cars. It is there, but it is subtle. I'm not sure if it’s worth the premium.


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