Earlier, Mahindra’s previous models — especially the XUV700 — have come under fire for their infotainment system reliability. Reports of screens going blank unexpectedly, system crashes and unresponsive touch screens have been reported by users. And driver BE 6e goes even further: Can integrate some of the climate controls and other vehicle settings as part of the infotainment system. The system's heavy reliance on touchscreen controls has prompted worries about its long term durability and usability in a country such as India, where extreme temperatures and dusty conditions are commonplace. On top of that, the tech heavy interface of such a device can be steep for some users, especially those who aren’t very tech savvy or prefer physical buttons for essential functions