Maintenance costs and vehicle downtime affect profitability for commercial vehicle operators. As a rather new player in the market, long term reliability and ease of maintenance of Ashok Leyland Bada Dost i4 LX is something to question. Ashok Leyland needs to be able to demonstrate to potential buyers how often services are required and the availability and cost of spare parts, as well as the quality of after sales support. The other thing that is of interest is how user friendly the vehicle is for basic maintenance tasks that can be performed by the owner or driver. Moreover, comparisons to the maintenance experiences of other popular commercial vehicles in this segment may be helpful. While business owners depend on their vehicles and as such, they have to take into account many factors such as the extent of the service network, how efficient the service centers are, as well as how transparent the maintenance process is.