Very bad service in India, poor understanding of the service personal
Poor after sales service costed me to replace gearbox at the end of 8 years, after that slowly car showed ageing and had to replace my throttle body assembly and the ECM. Poor diagnostic skills... they only know to replace the assembly by quoting the VIN based character for each part.. I am fed up but still love my Passat...
Best Features: Comfort, roomy, very large trunk and highly refined petrol engine.
Pros: Good handling
Cons: Very expensive to maintain