Battery Issues

Within six months of purchase, I had to replace the battery of my hero bike twice. This is unacceptable and I feel the company should take measures to ensure the battery lasts at least one to two years or 10,000 km, or 500 charging cycles. Furthermore, the plastic body of the bike does not offer enough strength for the price. To top it off, the company does not respond to phone calls or emails. This indicates that Hero is an extremely mismanaged organization.