The interior of the Maruti Tour H2, intended to be used as commercial vehicle, taxi, is very basic and utilitarian. The choice of design has been debated by industry observers, taxi operators and passengers. Others say that the stripped down interior is a practical approach to a vehicle that will be heavily used and will see lots of passenger turnover, where durability and ease of cleaning are more important than comfort and luxury. Then there are those who say it’s a missed opportunity to improve the taxi experience, an opportunity lost in the age of ride hailing where the standards for passenger expectations have been raised. The discussion asks about the long term driver comfort, the customer satisfaction and rating, and even if a more refined interior can make up for higher fares or attract a different market segment. It also takes into account how this interior design decision affects the vehicle’s dual use potential as a personal and commercial vehicle.