Skoda Octavia's latest generation has been praised as an overall package, but one thing that has been consistently criticised is its infotainment system. A host of problems from laggy performance, unintuitive controls, and the unfortunate replacement of physical knobs and switches with frustrating touch sensitive buttons have been reported by users. As a result, debates have arisen about whether the high tech approach has actually made the user experience better or whether it is actually a step backwards in terms of function and safety. The question looks at just how much of a problem these infotainment issues are in real world use, whether software updates have helped, and if the system's deficiencies are enough to outweigh the car's other good qualities in terms of purchase decision making.