Does the i20’s infotainment system actually work, or is it just pretty?

One of the most talked about features of the Hyundai i20 is its infotainment system featuring a large touchscreen connected to a whole host of functions. But the debate rages on as to whether it’s really user friendly or just a case of style over substance. Some like its feature set or responsiveness, some think it’s too cluttered or distracting. It typically also treads into territory of the balance between physical buttons and touchscreen controls, the intuitiveness of the interface or how it compares to competing systems in rival cars. It’s a topic that comes up a lot in owner forums and review discussions, since the infotainment system is a primary point of interaction for a daily driver.